Our standard deliveries are taking a little longer than they normally do due to the current situation

RETURNS

CONDITIONS FOR RETURN AND EXCHANGE

When you receive your item,check thoroughly for any defects,only when completely happy and satisfied with the item you should then wear the garment/item or wash it.

Please note colour variations and minor variations in size are not valid reasons for returning an item screen resolutions may vary from one computer to another we cannot guarantee an exact match to the colour you see on your screen

unwanted/damaged items should be returned in the same condition and packaging they were purchased in within 7 days

conditions of return- item not worn outside

                                 item in its original condition

                                 items returned within 7 days for refund/exchange

only if you meet one or more criteria ,refund or exchange can be offered,if we receive the item in a condition which does not meet our criteria we reserve the right to return the item to buyer

please note we do not refund shipping cost, the invoice should be returned with the parcel with the reason of return and a note regarding exchange or refund

please return the parcels via royal mail service 1st or 2nd class, it is advised to use a signed for service so the parcel is traceable

PLEASE NOTE; DO NOT USE THE PARCEL FORCE SERVICE AS THEY DO NOT DELIVER TO A P.O BOX ADDRESS 

returns address

 

JILBABS ONLINE
P.O BOX 2314
IG1 9ZN UK
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