DELIVERY
Delivery time is 2-3 working days after the order has been placed all orders are sent first class recorded ,we are able to track all orders sent out you should receive the parcel in the time frame stated above, in the unlikely event if you do not receive your parcel please contact us
PLEASE ALLOW 7 WORKING DAYS BEFORE CONTACTING US REGARDING A LATE DELIVERY. THIS WILL ONLY BE DUE TO THE COURIER, WHICH IS UNFORTUNATELY, OUT OF OUR CONTROL.
International Delivery Information
For International Express we ship by ROYAL MAIL, DHL,FEDEX,AND UPS who provide tracking information on your parcels progress.
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.
If you aren't available when your parcel is delivered, the courier will leave a calling card with instructions on how to pick it up.
INTERNATIONAL DELIVERIES CAN TAKE 7-14 DAYS FOR DELIVERY
When an order is placed with the free shipping offer, We charge a shipping fee of
£3.99 for each returned order for refund
We offer a free exchange
orders should be returned within 7 days for refund/exchange please read the conditions for refund and exchange